Privacy Policy



    The Potters Heron Hotel is part of the Pebble Hotels Limited.

    Any information provided through this website to Pebble Hotels will be treated as privileged, processed in accordance with local law, and held with the utmost care.


    Pebble Hotels does not offer, sell, lease, rent, loan, transfer, trade, publish, or provide any customer information to any third party. All employees of Pebble Hotels or subcontractors that may come into contact with personal information are bound by a confidentiality agreement to ensure that they exercise the same level of care when handling your personal information.

    Collection of information

    Website operations: Pebble Hotels reserves the right to analyse website logs for the purpose of constantly improving the value of our website to our guests. Our website logs are not personally identifiable, and we make no attempt to link them with the individuals who actually browse the site.

    Use of cookies

    We do not use cookies (small text files that are created by websites and stored on your PC) on our website. However, we may in future use cookies to provide the full use of the technology available to us to enhance the visitor experience. We will not attempt to link the cookies to an individual and we will not share the cookie with any other site. If the use of cookies does makes you uncomfortable, we urge you to set your browser preferences to refuse to accept cookies from our site. This will not affect the information available to you.

    External Requests

    In the course of our normal business operations, Pebble Hotels may obtain personal information in the form of requests from individuals expressly looking for data and content on the company. We will not share your personal information with any third party.

    Registering for email news from Pebble Hotels

    We will not disclose to any third party email addresses or personal information provided by users when requesting news via email. This service is activated when Pebble Hotels makes announcements or is sending out information of interest to those who have expressly requested that service. You may unsubscribe to this service at any time.

    Data Security

    Pebble Hotels uses all reasonable security measures to ensure that any and all personal information collected is protected. We take strong precautions to protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.

    Data Quality and Access

    Pebble Hotels has an “open-door” policy regarding the maintenance of information we hold and use. Please contact us at any time in any manner to notify us of changes or request for removal from our database.

    Contacting Pebble Hotels on privacy

    If you have any questions or concerns regarding privacy in regard to contacting and communication with Pebble Hotels, please e-mail us